Privacy Policy

Last updated: 19 August 2026

SL Kango (“SL Kango”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when using slkango.com.au (“Website”) and our related services.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you interact with our Website, social media channels, business promotions, advertising services, listings, events and other services.

1. Information We Collect

Depending on how you interact with SL Kango, we may collect information including:

your name;
email address;
telephone number;
business or organisation name;
business contact details;
information submitted for business listings, advertisements or promotions;
information included in enquiries, forms, messages or submissions;
information you provide when participating in competitions, promotions or events;
social media profile information where you interact with us through social media;
payment and billing-related information where you purchase a service from us;
IP address, browser type, device information and general location information;
Website usage information, including pages visited, links clicked and interaction with our Website; and
any other information you voluntarily provide to us.

Where payments are processed through a third-party payment provider, SL Kango may not directly store your full credit or debit card information.

2. How We Collect Information

We may collect personal information when you:

visit or use our Website;
contact us through an enquiry or contact form;
email, call or message us;
submit a business, service or event for promotion;
purchase advertising or promotional services;
participate in competitions, giveaways or campaigns;
interact with SL Kango through Facebook, Instagram or other social media platforms;
subscribe to marketing or promotional communications; or
otherwise provide information directly to us.

We may also receive information from business partners, advertisers, publicly available sources and third-party service providers where permitted by law.

3. How We Use Your Information

We may use personal information to:

operate and maintain the SL Kango Website;
provide our services;
respond to enquiries and requests;
create, manage and publish business, event or service listings;
provide advertising, promotional or marketing services;
communicate with businesses, advertisers and members of the community;
process payments and administer transactions;
send service-related notifications;
send promotional or marketing communications where permitted;
administer competitions, promotions and events;
improve our Website, content and user experience;
analyse Website usage and performance;
protect our Website against fraud, misuse and security threats;
comply with legal and regulatory obligations; and
exercise or defend our legal rights.

We will not use personal information for an unrelated purpose unless permitted by law or you have consented to that use.

4. Cookies and Analytics

SL Kango may use cookies and similar technologies to help operate and improve the Website.

These technologies may collect information about your browser, device, Website activity and interactions with our pages.

We may use third-party services such as website analytics, advertising platforms, social media pixels or similar technologies.

You can normally control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functions.

5. Marketing Communications

Where permitted by law, we may use your contact information to send you information about:

SL Kango services;
promotions;
events;
community activities;
business offers; and
other content that may be relevant to you.

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Even if you unsubscribe from marketing, we may still send communications that are necessary to provide a service you have requested.

6. Disclosure of Personal Information

We may disclose personal information where reasonably necessary to:

website hosting and technology providers;
payment processing providers;
email and communication providers;
analytics and advertising providers;
contractors and professional advisers;
businesses or service providers where you have requested that we connect you with them;
event or promotional partners;
government bodies, courts, regulators or law-enforcement authorities where required by law; and
another entity in connection with a legitimate sale, restructure or transfer of all or part of our business.

We do not sell personal information to third parties.

7. Business Listings, Advertisements and Public Information

SL Kango may publish information submitted by businesses, organisations, event organisers and advertisers.

Information intended for publication, including business names, telephone numbers, email addresses, social media accounts, addresses, promotional material and event information, may become publicly available on the Website or our social media platforms.

Businesses and advertisers are responsible for ensuring they have permission to provide any personal information included in material submitted to SL Kango.

8. Third-Party Websites and Services

Our Website or social media content may contain links to websites, products, businesses or services operated by third parties.

SL Kango does not control the privacy practices of these third parties.

When you leave our Website or interact directly with another provider, that provider’s privacy policy and terms may apply.

We recommend reviewing the privacy practices of any third-party website or service before providing personal information.

9. Overseas Processing and Storage

Some technology, hosting, analytics, advertising or other service providers used by SL Kango may process or store information outside Australia.

Where applicable, these locations may include [insert countries used by your hosting, email, analytics and other providers – for example, Australia and the United States].

Where required by applicable privacy laws, we take reasonable steps in relation to overseas handling of personal information.

10. Data Security

We take reasonable administrative, technical and organisational measures designed to protect personal information from:

loss;
misuse;
interference;
unauthorised access;
modification; and
disclosure.

However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security of information transmitted through the internet.

11. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records and meeting legal, accounting and regulatory requirements.

When personal information is no longer required, we may securely delete, destroy or de-identify it where appropriate.

12. Access and Correction

You may request access to personal information that we hold about you.

You may also ask us to correct personal information that you believe is inaccurate, incomplete or out of date.

To make an access or correction request, please contact us using the contact details published on the SL Kango Website.

We may need to verify your identity before processing a request.

13. Privacy Complaints

If you have concerns about how SL Kango has handled your personal information, please contact us and provide details of your concern.

We will review the matter and aim to respond within a reasonable period.

Where applicable, you may also have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).

14. Children’s Privacy

SL Kango’s Website and services are intended for a general audience and are not specifically designed to collect personal information from children.

Where personal information relating to a child is submitted to us, the person providing the information must have the authority or appropriate consent to do so.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Website, services, technology or legal obligations.

The latest version will be published on this page with an updated “Last updated” date.

We encourage users to periodically review this Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy, wish to request access or correction of your personal information, or wish to make a privacy complaint, please contact:

SL Kango
Website: slkango.com.au
Email: contact@slkango.com.au
Address: Melbourne, VIC, Australia